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A complete training package is available for a.k.a.® users to maximize their understanding of a.k.a.® capabilities. a.k.a.® courses combine instruction on records management best practice through the use of a.k.a.® software. a.k.a.® training makes extensive reference to the DIRKS methodology advocated in the Standard for Records Management ISO 15489.
Hands-on training and refresher sessions are available for:
Basic Records Classification & Disposition Management Using a.k.a.®
Advanced Functionality in a.k.a.® including Vital Records Management
Through our Configuration Workshops our consultants and trainers will assist you with the design of records management tools - file plans, business classification schemes, taxonomies, thesauri, glossaries, retention and disposition schedules.
a.k.a.® training is delivered by Synercon consultants and
accredited partners, all of whom are domain experts in the construction
of records classification schemes and disposal schedules. Not only will
you receive training in a.k.a.® but you will also receive
expert advice on records management practices.
Synercon Consultants also offer training in the following areas:
Records management best practice
DIRKS methodology
Information management systems
Business case development and cost benefit analysis
EDRM software & systems evaluation
Change management
For more information on these courses visit the Synercon website
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