Because a.k.a.® is so easy to use many users think that training is unnecessary. However, there are many ways to do things in a.k.a.® and through training we will be able to assist you in finding the best way to suit your particular requirements. Our training methodology ensures that we address development methodologies first then match system functionality to your needs.

Our courses combine instruction on records management best practice through the use of a.k.a.® software. a.k.a.® training makes extensive reference to methodologies advocated in the Standard for Records Management ISO 15489.

a.k.a.® training is delivered by both Synercon consultants and accredited partners, all of whom are domain experts in the construction of records classification schemes and disposal schedules. Not only will you receive training in a.k.a.® but you will also receive expert advice on records management practices. a.k.a.® training also enables you to share ideas and insights with qualified professionals who bring different experiences.

Synercon provide a range of courses from basic to advanced. Customized courses can be built to meet individual needs. Refresher training is also offered for existing users who want to update their skills in specific areas.

Basic Records Classification using a.k.a.®

Basic Disposition Management using a.k.a.®

Building a BCS and Retention Schedule in a.k.a.® using the ISO15489 DIRKS methodology

Managing High Risk Records in a.k.a.®

Advanced Use of a.k.a.®

Exchanging Data with TRIM

Synercon Consultants also offer training in the following areas:

Records management best practice

DIRKS methodology

Information management systems

Business case development and cost benefit analysis

EDRM software & systems evaluation

Change management